Last month, I wrote a post about my effort to improve communication at work through a "secret group" forum on Facebook. I'm posting again to report how well it's been working. Maybe you should try it at work too!
All our employees at each of our 3 locations have gotten involved and it's been amazing to see all the conversations going on...we're actually getting things done on Facebook...at work!
Where it's really helped the most is with logistics and scheduling. Sales communicates their needs with Procurement and Production, these departments respond with updates, ETAs, questions etc. It's so easy to post your status, what you have questions on, or what you need help with in one place. Our business flow runs so much smoother now that we're all on the same page. Overall, when all employees are scanning our Facebook wall they become more informed and useful throughout the day.
I find it interesting how company's ban social media rather than finding ways like this to harness the free technology. Really, everyone was sneaking on it throughout the day anyway, so I figured I might as well integrate it and make it productive.
Don't be afraid to Poke the Box, you juts might solve a problem.
Paul Hill, Ph.D.
I design, plan, and evaluate economic development programs for Utah State University.
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